Ongoing support.
Launch is the start of the relationship, not the end of it. Hosting, security, monitoring, your portal feeds and the changes you need making, handled by the same people who built the site. Month to month, and we are still here in year five.
Looked after, not left alone.
Plenty of agents have a story about the web firm that was brilliant right up until the invoice cleared, and unreachable ever since. The site still works, more or less, until the day a feed quietly stops and nobody notices for a fortnight.
That is the problem the monthly care plan exists to solve. It keeps the site fast, secure and online, keeps your listings arriving, and puts a real person on the end of an email when you need something changing. It is the unglamorous half of the job, and it is the half that decides whether you are still happy in three years.
It is care and hosting, not software rental. Your bespoke design is yours and is never sold to anyone else. The platform underneath is ours, licensed to you while you are with us, and if you ever change supplier you leave with your design, your content, your data and your site's code.
And it runs month to month. A month's notice and you can walk, with no exit fee and no awkward conversation. That is deliberate: we would rather earn the relationship every month than rely on a contract to keep you. After 20+ years, most agents stay regardless.
Fast, secure and backed up.
UK hosting with SSL, backups taken regularly, and the framework and software underneath kept patched and current. Uptime monitoring runs whether anyone is looking or not, so the serious things reach us before they reach you.
Your listings, always arriving.
Rightmove, Zoopla and OnTheMarket feeds kept running as part of the plan. When something changes at the far end, that is our problem to solve, not something you find out about when a vendor rings to ask why their house is not on the site.
A real person, doing it.
A monthly allowance of content tweaks, made by someone here rather than handed back to you with a login and a shrug. Swap a photo, reword a page, add a branch. Anything larger gets scoped and quoted, so nobody is guessing at either end.
Someone who knows your site.
A UK team, no offshored ticket queue, no premium-rate line, no bot triaging you into a category. You get a person who already knows how your site is built, which is the entire advantage of it having been built by the same people.
A month's notice, and you're free.
No minimum term, no exit fee, no clause anybody has to go and look up. If we stop being worth it, you leave, and that seems the right way round to us. Twenty years of agents choosing to stay is a better argument than any contract we could write.
Been left on your own by the last lot?
Agents on being looked after.
"Always great at resolving issues quickly."
"Now 2/3 years on we are still getting compliments about the site. He had lots of ideas and suggestions."
"Absolutely amazing service from Dave, from the initial call to the website being set up he kept me updated throughout and couldn't have been more helpful."
"Just had my website built, very responsive and really fast. As I'm a complete novice they have been very patient with me."
"Always great at resolving issues quickly."
"Now 2/3 years on we are still getting compliments about the site. He had lots of ideas and suggestions."
"Absolutely amazing service from Dave, from the initial call to the website being set up he kept me updated throughout and couldn't have been more helpful."
"Just had my website built, very responsive and really fast. As I'm a complete novice they have been very patient with me."
"Very friendly, helpful and professional. I honestly couldn't have done this without Dave! Would highly recommend."
"A skilled and straightforward service that doesn't over complicate matters for mere business owners that aren't masters of tech!"
"The end result is exactly as we wanted and easy to use with super images and easy to navigate layout. I can recommend PWDP for Estate Agency, Letting Agency or Hybrid websites."
"Their product is a modern, fresh, responsive and functional website that will catch the eye of any prospective customer."
"Very friendly, helpful and professional. I honestly couldn't have done this without Dave! Would highly recommend."
"A skilled and straightforward service that doesn't over complicate matters for mere business owners that aren't masters of tech!"
"The end result is exactly as we wanted and easy to use with super images and easy to navigate layout. I can recommend PWDP for Estate Agency, Letting Agency or Hybrid websites."
"Their product is a modern, fresh, responsive and functional website that will catch the eye of any prospective customer."
Support questions.
1What does the care plan actually cover?+
2Am I tied into a contract?+
3Who actually answers when we email?+
4What happens if a portal feed breaks?+
5Can you make changes to the site for us?+
6Is this just hosting with a nicer name?+
7Where is the site hosted?+
8What if we want to leave?+
9Do you support custom builds and portals too?+
10When are you around?+
Still here in year five.
If your current lot went quiet after launch, that is not how this has to work. Twenty minutes on a call is enough for us both to know whether we are a better fit.
Let's map it outNo obligation. Mon to Fri, 10am to 5.30pm